Zurich Insurance Company Ltd

Reference number: 959113

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Identity

Check their details

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Also trades as 37 other names, search them
  • Zurich Building Guarantee
  • Zurich Business Insurance Direct
  • Zurich Commercial
  • Zurich Commercial Property Investors
  • Zurich Compagnie d’Assurances SA
  • Zurich Compania de Seguros SA
  • Zurich Connect
  • Zurich Corporate Solutions
  • Zurich Difficult Risks
  • Zurich Engineering
  • Zurich Global Corporate UK
  • Zurich Global Energy
  • Zurich Global Relationship Management
  • Zurich GSG
  • Zurich Infrastructure Unit
  • Zurich Insurance
  • Zurich Insurance Company Private Clients
  • Zurich International
  • Zurich International (UK)
  • Zurich Legal Assistance
  • Zurich London
  • Zurich Management Services
  • Zurich Municipal
  • Zurich Personal Insurances
  • Zurich Personal Lines
  • Zurich Private Clients
  • Zurich Professional
  • Zurich Professional & Financial Lines
  • Zurich Public Private
  • Zurich Public Private Solutions
  • Zurich Risk Services
  • Zurich Solutions
  • Zurich Strategic
  • Zurich Strategic Relationship Management
  • Zurich UK General Insurance
  • Zurich Versicherung-Gesellschaft AG
  • Zurigo Compagnia di Assicurazioni SA

Company details

From the company's Companies House record.

Company number
BR000105
Company status
Open
Company type
UK establishment of an overseas company
Incorporated
1 January 1993 (33 years old)
Registered office
The Zurich Centre 3000 Parkway, Fareham, Whiteley, PO15 7JZ

Check on the FCA register → Report a scam →

Activities and protection

What they can do, and how you are protected

  • Hold or safeguard your money FSCS may apply
    Eligible deposits are typically protected by the FSCS up to £120,000 per person, per banking group.
  • Manage or trade investments FSCS may apply
    Eligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
  • Sell or arrange insurance FSCS may apply
    Eligible insurance claims may be FSCS-protected, often 90%, or 100% for compulsory or long-term cover.
  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.

Check your FSCS cover →

Show FCA detail (10 permissions)
  • Accepting Deposits
  • Arranging (bringing about) deals in investments
  • Assisting in the administration and performance of a contract of insurance
  • Carrying out contracts of insurance
  • Credit Broking
  • Dealing in investments as principal
  • Effecting contracts of insurance
  • Entering into regulated credit agreement as Lender (Excluding high-cost short-term credit, bill of sale agreement, and home collected credit agreement)
  • Exercising/having right to exercise lender's rights and duties under a regulated credit agreement (excluding high-cost short-term credit, bill of sale agreement, and home collected credit agreement)
  • Making arrangements with a view to transactions in investments

Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Track record

What customers have complained about

Names it no longer trades under

This firm has retired 3 trading names. If you were contacted under one of these, the name did belong to this firm, but check the current details above before going ahead.

Show the retired names
  • Navigators
  • Navigators and General
  • Navigators & General

Complaints record

In January–June 2025, the Financial Ombudsman Service received 249 new complaints about this firm, and upheld 23% of the ones it decided.

That is below the 31% median for the firms the Ombudsman reports on.

  • Insurance 249

A bigger firm receives more complaints simply because it has more customers. FOS complaints data →

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Common questions

Frequently asked questions

Is Zurich Insurance Company Ltd FCA authorised?
Yes, Zurich Insurance Company Ltd (FRN 959113) is authorised by the FCA to carry out regulated activities.
Is my money safe with Zurich Insurance Company?
It depends on the product, but eligible claims may be protected by the FSCS. You can also refer complaints about Zurich Insurance Company to the Financial Ombudsman Service, free of charge.
Is Zurich Insurance Company a scam or clone?
Zurich Insurance Company is a genuine FCA-listed firm. However, scammers sometimes clone authorised firms. Always check that the contact details you were given match those on the FCA register before sending money or sharing information.
What is Zurich Insurance Company's Firm Reference Number (FRN)?
Zurich Insurance Company's FRN is 959113. You can verify it on the FCA register.